What are the after-sales services of Jinfeng punch press
The after-sales service of Jinfeng punch mainly includes the following aspects:
1、 Repair service
Fault diagnosis and repair: A professional after-sales team can quickly and accurately diagnose various faults that occur in Jinfeng punching machines and repair them in a timely manner. For example, when the clutch of a punch press malfunctions, maintenance personnel can quickly determine whether it is due to wear of the clutch friction plate, solenoid valve failure, or other component problems through professional tools and experience, and carry out corresponding replacement or repair
Regular maintenance and upkeep: Provide regular maintenance services, including comprehensive inspection, cleaning, lubrication, adjustment, and calibration of the mechanical components, electrical system, lubrication system, cooling system, etc. of the punch press, to ensure that the performance and accuracy of the punch press are always maintained in the best condition. Such as checking the belt tension of the punch press every month and changing the lubricating oil every quarter
2、 Accessories supply
Original accessories: We provide authentic accessories produced by the original factory, which have strict guarantees in quality, accuracy, and compatibility, ensuring the normal operation and service life of the punch press. For example, key components such as crankshafts, connecting rods, and sliders of Jinfeng punch presses can better utilize the performance of the punch press by using original accessories
Customization of accessories: Based on the special needs of customers, customized non-standard accessories are provided to meet their personalized needs under different production processes and processing requirements
3、 Technical support
Operation training: Provide customers with operation training for punching machines, so that operators are familiar with the various functions, operation methods, safety precautions, etc. of punching machines, ensuring that they can operate the punching machines correctly and safely, improve production efficiency and product quality, and also extend the service life of punching machines
Technical consultation: Customers can consult the after-sales service team at any time if they encounter any technical problems during the use of the punch press. The after-sales personnel will provide detailed answers and technical advice to customers based on their professional knowledge and rich experience, helping them solve problems
4、 Equipment renovation and upgrade
Performance improvement transformation: Based on the production needs of customers and changes in market development, Jinfeng punch press will undergo performance improvement transformation, such as increasing the punching speed, increasing the punching tonnage, improving the degree of automation, etc., so that the punch press can better adapt to new production tasks and higher production requirements
Equipment Upgrade: Provide customers with equipment upgrade services, including control system upgrades, safety protection device upgrades, etc., to enhance the intelligence and safety of punching machines, improve production efficiency, and reduce production costs
5、 After sales guarantee
Warranty commitment: We provide a certain period of quality assurance for newly sold Jinfeng punch presses or punch presses that have been repaired and maintained. During the warranty period, if the punch press malfunctions or is damaged due to quality issues, the after-sales service team will provide free repair or replacement of parts for customers
Response time guarantee: Establish a rapid response mechanism to ensure that customers can respond to after-sales service needs in the shortest possible time and arrange for professional personnel to arrive on site for repair or processing. For customers within Dongguan, some repair companies can promise to arrive at the site within 4 hours
